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FAQs

Frequently asked questions about ByteXL.

1. Not receiving emails​

Question: I'm not receiving emails from ByteXL. What should I do?

Answer:

  • First, please check your spam/junk folder as emails might be filtered there
  • If you're still not receiving emails, your email address might have been added to the bounce list because previous emails couldn't be delivered
  • Solution: Please reach out to support to get your email unblocked from the bounce list

2. Unable to open bytexl.app​

Sometimes DNS related issues can cause issues for opening bytexl.app, in such cases please following one of the below solution

  1. Use 1.1.1.1 (recommended)

    Goto 1.1.1.1 and install the app and start it.

WARP

  1. Use the alternate URL http://bytexl-app-prod-service-lb-921304081.ap-south-1.elb.amazonaws.com/login

  2. Flush the DNS cache or switch to a different network and try

3. Editor not asking for STDIN​

Question: The editor is not prompting me for STDIN input. How do I provide input to my program?

Answer:

  • You need to provide the STDIN input before running your program
  • Look for the STDIN section in the editor interface
  • Enter your input data there first, then run your program
  • The program will automatically use the provided STDIN data during execution

4. Can I install libraries in Python?​

Question: Can I install additional Python libraries for my programs?

Answer:

  • In Editor: No, you cannot install additional libraries. However, many popular libraries are already pre-installed and available for your use
  • In Nimbus: Yes, you can install dependencies and manage your own Python environment
  • To see which libraries are available in the Editor, you can check the documentation or try importing them in your code